Return & Refund Policy

Last Updated: September 2025

At Labelon, we stand by the quality of our products and want you to shop with confidence. If you're not satisfied, here's how we make it right:

Return Window

You have 30 days from the date of delivery to return your item.

Eligibility

• Items must be unused, in original packaging, and in the same condition you received them.

• Proof of purchase is required (order number, receipt, or confirmation email).

How to Return

• Email us at info@labelonhome.com or message us via WhatsApp.

• We'll provide step-by-step return instructions.

• Deliver the product back to the provided address.

Refunds

• Once we receive and inspect your item, we'll notify you about the status.

• Approved refunds are processed within 7 business days via your original payment method.

Non-Refundable items

• Used items or those damaged by the customer.

• Products without proof of purchase.

Delivery Costs

Return delivery costs are covered by customer, unless the product is defective or incorrect.